Billings & Collections Specialist

About the Role

This role is for a detail-oriented Billings & Collections Specialist to manage invoicing, ensure accurate billing, and drive the collection of outstanding receivables. You'll be at the heart of ensuring consistent cash flow and maintaining positive customer relationships in a fast-paced, tech-driven environment.

What You'll Do

• Prepare and issue accurate customer invoices in a timely manner and ensure billing aligns with contracts, purchase orders, and service agreements
• Maintain billing schedules for all contracts
• Monitor accounts receivable, initiate follow-ups, and be our “first line of defense” to ensure timely payments
• Collaborate cross-functionally (Deal Desk, Finance, Sales, Legal) as a key connector
• Provide weekly and monthly reporting on AR health, DSO, collections KPIs, and cash flow trends
• Contact customers to resolve payment delays and escalate collection issues to management when necessary
• Reconcile billings and collections to the general ledger and provide weekly reporting on collections status and outstanding balances
• Be an asset in our audit as we prepare documentation and respond to requests
• Assist in developing and implementing process improvements to increase efficiency in billing and collections, focusing on automation and streamlining
• Ensure billing process complies with applicable sales & VAT tax regulations

What We’re Looking For

• Bachelor’s degree in Accounting or Finance, or equivalent hands-on experience