Business Operations Manager

About the Role

Join Offchain Labs as a Business Operations Manager to support our fast-paced growth by streamlining procurement, managing equipment logistics, and driving operational efficiency across the company.

Responsibilities

• Triage and prioritize the procurement request pipeline, ensuring timely fulfillment.
• Manage the end-to-end equipment issuing and delivery process for team members.
• Support specialty operational projects, defining deliverables and managing timelines.
• Act as a cross-functional liaison, ensuring smooth coordination between departments like Finance, Security, and People Ops.
• Identify and implement process improvements to enhance operational efficiency and scalability.

Requirements

• 2+ years of experience in a Business Operations role or similar.
• 2+ years of customer service experience, managing high-volume and critical requests.
• Strong attention to detail and good judgment for escalating issues.
• Proven experience communicating with C-suite level stakeholders.
• Experience using task management platforms (e.g., Asana, Linear).
• Experience coordinating multiple high-priority projects.
• Advanced proficiency in Excel.

Nice-to-Haves

• Expert-level Excel skills, including complex data analysis.
• Web3 experience.
• Experience with budgets or financial planning.
• Experience working as an Executive Assistant.