Engineering Manager, GitLab Delivery - Operate

About the Role

Lead a globally distributed team focused on enhancing the reliability and ease of deploying, upgrading, and running GitLab. This is a hands-on leadership opportunity to influence how GitLab is delivered at scale and improve customer experiences.

Responsibilities

• Guide a globally distributed engineering team in an all-remote, asynchronous setting.
• Hire, onboard, and develop team members aligned with GitLab's values.
• Manage and improve agile, asynchronous workflows for iterative delivery.
• Partner with Product Management and engineering peers to align priorities.
• Own the reliability, upgrade experience, and operational simplicity of GitLab deployments.
• Improve deployment patterns, observability, and zero-downtime capabilities.
• Apply technical judgment in areas like Kubernetes Operators and Helm charts.
• Participate in incident management to support GitLab.com availability.

Requirements

• Experience guiding deployment tooling, platform engineering, or SRE teams at scale.
• Strong technical knowledge of Kubernetes Operators, Helm charts for stateful applications, and upgrade orchestration.
• Understanding of cloud-native deployment architectures, database lifecycle management, and zero-downtime strategies.
• Experience supporting enterprise-scale or consumer-scale platforms.
• Ability to investigate complex deployment and operational issues.
• Experience building high-performing, distributed teams in an all-remote environment.
• Effective collaboration skills across Infrastructure, Support, and Customer Success.

Nice-to-Haves

• Openness to diverse paths into the role, including transferable skills or practical experience.
• Interest in open source and developer tools.