Expansion Account Executive

About the Role

Join SurveyMonkey's high-growth sales team as an Expansion Account Executive, partnering with existing customers to unlock the full potential of our AI-powered insights platform and drive critical business decisions.

Responsibilities

• Execute full-cycle sales strategies to identify, prospect, and close expansion opportunities within an existing book of business, exceeding revenue targets.
• Partner with Customer Success teams to map organizational hierarchies and navigate new departments, effectively positioning SurveyMonkey’s enterprise suite to new buyers.
• Deliver consultative, solution-based presentations aligning AI and automation capabilities with customer needs and measurable business outcomes.
• Manage complex deal cycles using the MEDDPICC framework for accurate forecasting and stakeholder alignment.
• Leverage advanced sales technology (Salesforce, Gong, Outreach) to analyze deal insights and optimize outreach strategy.
• Drive continuous process improvement by incorporating feedback and industry trends into sales approach.

Requirements

• 2+ years of full-cycle B2B sales experience with a proven track record of exceeding quotas in SaaS or professional services.
• Experience in account expansion or territory management, specifically navigating large organizations to build relationships with new internal stakeholders.
• Proficiency in sales qualification frameworks such as MEDDPICC, Sandler, or Challenger.
• Technical expertise in CRM and sales engagement tools, specifically Salesforce and Gong.
• AI-First Mindset: Proactive adoption of AI productivity tools to automate administrative tasks and enable deeper strategic account planning.
• Experience building business cases and Mutual Action Plans (MAPs).