Fraud Operations Specialist
AircallLocation🌍Mexico
Job Type💼Full‑time
Posted📅24 days ago
Operationsfraud-operationsfraud-preventioninvestigationrisk-managementremote-workmexico
About the Role
Join our newly created Fraud Operations team as a dedicated and detail-oriented Specialist, working remotely from Mexico. In this crucial role, you will be at the forefront of safeguarding our services by actively monitoring, flagging, and investigating fraudulent activities, while also contributing to the definition and shaping of new fraud prevention and detection processes.
Responsibilities
- Actively monitor, flag, and investigate fraudulent activities to protect company services.
- Collaborate in defining and shaping new processes for fraud prevention and detection.
- Report directly to the Senior Analyst, Fraud Operations.
Requirements
- A dedicated and detail-oriented approach to work.
- Strong analytical and investigative skills.
- An understanding of fraud prevention and detection principles.
- Ability to work effectively in a remote setting from Mexico.
About Aircall
View companyAircall is a cloud-based customer communication and intelligence platform providing an integrated phone system with AI-powered insights, automation, and integrations for sales and support teams.
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