Junior Helpdesk & InfoSec Support Specialist

About the Role

This role is an exciting opportunity for an early-career professional to join a fast-growing SaaS environment as a Junior Helpdesk & InfoSec Support Specialist. You will play a crucial part in ensuring our global team remains productive and secure by providing essential IT support and maintaining critical security processes.

Responsibilities

• Provide responsive day-to-day IT support to ensure team productivity.
• Maintain and track critical information security and compliance tasks.
• Assist in upholding security processes and protocols across the organization.
• Take ownership of routine but essential tasks to ensure smooth IT operations.

Requirements

• 1-2 years of experience in an IT support or similar technical role.
• A strong desire to build a career in IT operations, information security, and compliance.
• Detail-oriented with a curious mindset and a proactive approach to problem-solving.
• Eagerness to learn and develop new skills directly from senior leadership.
• Ability to work remotely and manage tasks effectively in a distributed team environment.