Product Compliance and Risk Manager

About the Role

This pivotal role ensures Paddle’s products and commercial propositions are compliant by design, acting as a trusted partner to Product and Commercial teams. You will translate complex regulations into clear business requirements, manage risks, and build robust compliance frameworks in a fast-growing, digital-first environment. This is a full-time, remote position based in the UK.

Responsibilities

• Provide compliance advisory to Product and Sales on new features, ensuring compliance by design.
• Own product risk assessments across the development lifecycle, making sure risks are identified, documented, and mitigated before launch.
• Lead compliance workstreams in product or seller remediation initiatives (e.g., subscription flows, refund policy updates).
• Draft and maintain policies relevant to product and commercial compliance (subscription/negative option rules, scheme disclosures, seller communications).
• Support development of seller communications and guidance documents, ensuring requirements are clear and consistent.
• Manage incidents and issues in the product/commercial domain, escalating high-risk cases to your Lead.
• Develop and maintain obligation mapping for scheme and product-related requirements, working with Legal to identify applicable regulation.
• Support regulatory change implementation, embedding new requirements into policies and product controls.
• Over time, contribute to risk management activities (RCSAs, control testing, documenting control effectiveness).

Requirements

• 7+ years’ experience in compliance, risk, or regulatory advisory, ideally in payments, fintech, or SaaS.
• Strong expertise in consumer protection, card scheme rules, or payments regulation.
• Confidence in drafting policies, guidance, and compliance frameworks that stand up to regulatory scrutiny.
• Experience running risk assessments on product and commercial initiatives, providing clear recommendations to stakeholders.
• Experience in cross-functional project delivery, especially remediation or regulatory change.
• A strong communicator, able to simplify regulatory requirements for Product, Sales, and senior leadership.
• Detail-oriented, data-driven, and comfortable managing competing priorities in a fast-growth environment.
• A builder at heart — able to set up processes, policies, and frameworks from scratch in a scaling environment.