Product Manager

About the Role

This role is for a dynamic Product Manager to drive the day-to-day product outcomes for ViralSweep, focusing on both enterprise and Shopify SMB segments. You will be instrumental in prioritizing the roadmap, shipping quickly, and directly impacting ARR, retention, and margin.

Responsibilities

• Own the roadmap: Maintain a clear, outcome-oriented backlog across enterprise and SMB needs.
• Drive discovery: Run interviews, frame problems, and write tight Product Requirements Documents (PRDs)/specs.
• Ship quality fast: Scope Minimum Viable Products (MVPs), iterate quickly with Engineering and Design, and prove impact with metrics.
• Be revenue-minded: Connect features to acquisition, activation, retention, and expansion; make smart trade-offs against ARR/margin goals.
• Support Go-to-Market (GTM): Join key sales calls, craft demos, and enable Success with playbooks and collateral.
• Make commercial calls: Decide on refunds/credits within guidelines; convert patterns into product fixes.
• Integrate for distribution: Deepen Shopify and ecosystem integrations to drive stickiness.
• Keep it compliant: Coordinate with experts on jurisdictional rules, fraud prevention, and privacy.
• Instrument & learn: Define success metrics, run experiments, and publish results.

Requirements

• Experience: 3–5 years as a B2B SaaS Product Manager (MarTech/eCommerce ideal); we’ll consider a 1–2 year founder-type with strong commercial instincts.
• Commercial sharpness: Comfort making calls on pricing/packaging, refunds, and custom work with imperfect data.
• Customer-facing strength: Confident in demos, objection handling, and partnering with Sales/Success.
• Execution chops: Crisp PRDs, MVP scoping, fast shipping, analytics instrumentation, and clear reporting.
• US-market alignment: Excellent written English and intuition for US marketing/compliance tone.
• Ecosystem savvy: Working knowledge of Shopify, promotions workflows, fraud/risk, and data privacy basics.

About ViralSweep & Clearer.io

Clearer.io is reimagining eCommerce with a suite of apps that make search, discovery, and customer engagement smarter, simpler, and more impactful. ViralSweep is a campaign-driven, deadline-bound, compliance-sensitive, and seasonal product. We help merchants, from high-growth Shopify brands to global enterprises, streamline operations, earn trust, and drive sustainable growth.