Sales Development Representative | Australia | Remote

About the Role

Join our dynamic team as a Sales Development Representative (SDR) and be at the forefront of connecting users with Grafana's powerful observability solutions. This role offers a unique opportunity to drive new business growth, develop essential sales skills, and significantly contribute to both our community and commercial success.

Responsibilities

• Engage with users and prospects to understand their needs, guiding them through their Grafana journey with appropriate resources.
• Proactively partner with the Sales Team to identify and qualify new business opportunities within target accounts, directly contributing to pipeline and revenue goals.
• Manage a balanced approach of responding to inbound inquiries and executing strategic outbound prospecting.
• Conduct thorough research to craft personalized, value-driven messaging across multiple channels (email, social, phone).
• Leverage AI tools to continuously enhance productivity and optimize sales development efforts.
• Build and maintain deep knowledge of Grafana technology, the open-source ecosystem, competitor landscapes, and industry trends.
• Utilize Salesforce and Grafana dashboards for efficient lead and account management.

Requirements

• Demonstrated drive, humility, and technical curiosity, coupled with a strong team-first attitude.
• Excellent communication and interpersonal skills, with confidence in initiating and driving business conversations.
• Proven ability to conduct detailed research and articulate value propositions effectively.
• Eagerness to learn and adopt new technologies, including AI tools for sales productivity.
• Strong organizational skills and attention to detail for managing leads and accounts.
• This role is ideal for individuals starting their career in tech sales or looking to pivot into the industry, offering a supportive learning environment.

About the Team

• You will play a crucial role in leveraging Grafana Labs' open-source heritage and user success to drive commercial growth and support the company's long-term health.
• Join a diverse, global team committed to collaborative building and continuous improvement, where your professional and personal development is highly valued.