Sales Engineer - Enterprise

About the Role

Join Plaid as an Enterprise Sales Engineer to empower prospects with our innovative financial technology solutions. This role is crucial in driving revenue outcomes by serving as a customer-obsessed technical advisor in the pre-sales process.

Responsibilities

• Serve as the technical lead for Enterprise accounts throughout the sales process.
• Partner with Account Executives to demonstrate how Plaid addresses prospect use cases and technical requirements.
• Design solutions and share best practices throughout the sales process.
• Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in.
• Provide demonstrations, address technical questions, architect implementation solutions, and handle RFP responses.
• Take a hands-on role in Proofs of Concept (POCs), identifying and rectifying performance shortfalls.
• Re-evaluate selling assets and processes to enable more efficient customer messaging.
• Work with engineering and product teams to translate prospect feedback into product insights.
• Collaborate with the SE team to up-level knowledge and capabilities.

Requirements

• 5-7+ years of customer-facing experience selling to large enterprises.
• Familiarity with Identity Verification, fraud detection (stolen, synthetic, first-party), or Income Verification/Cash Flow Underwriting.
• Fluency with insights products and models, with the ability to translate them into clear customer recommendations.
• Strong sense of customer empathy.
• Background combining business experience and technical acumen.
• Strong communication skills with a confident and proactive approach to client management.
• Consultative mindset with the ability to translate technical choices into business value.
• Ability to quickly understand new technologies and complex concepts.
• Knowledge of mobile and web application architecture specific to interfacing with API platforms.
• Willing and able to travel up to 50% of the time.