Sales Engineer - SMB

About the Role

Join our dynamic team as a Sales Engineer to help small and medium-sized businesses unlock the full potential of our financial technology solutions. This is an exciting opportunity to be a key technical advisor in the pre-sales process, driving customer success and revenue growth.

Responsibilities

• Serve as the lead technical product expert for SMB accounts throughout the sales cycle.
• Partner with Account Executives to demonstrate how Plaid's solutions address prospect needs and technical requirements, designing effective solutions and sharing best practices.
• Collaborate with engineering, product, and design teams to translate customer feedback into actionable product insights.

Requirements

• Demonstrated customer empathy and a strong understanding of business needs.
• A blend of business acumen, sales experience, and technical expertise.
• Excellent communication and presentation skills.
• Ability to rapidly learn and apply knowledge of new technologies and complex concepts.
• Solid understanding of web services, APIs, and standards like HTTP and REST.
• Familiarity with mobile and web application architecture, particularly concerning API integrations.

Nice-to-Haves

• Experience in the Credit, Payments, or Identity Verification sectors.