Sales Operations Analyst

About the Role

Join Chainguard as a Sales Operations Analyst, a pivotal role where you'll partner with Sales Leadership and Account Executives to drive operational efficiency. This is an exciting opportunity to enhance sales planning, territory management, and pipeline governance through strategic thinking and data-driven enablement.

Responsibilities

• Act as a trusted advisor and operational partner to Sales Leaders and Account Executives.
• Provide hands-on, tactical support and strategic insights to improve sales productivity.
• Translate business needs into actionable operational processes and analytics.
• Support global territory optimization, balancing, and realignment.
• Support the end-to-end account assignment process to ensure equitable and efficient coverage across Sales teams.
• Monitor and maintain territory data integrity in Salesforce and related systems.
• Identify and implement automation opportunities to streamline territory management.
• Establish and enforce pipeline management best practices in partnership with Sales Leadership.
• Monitor pipeline health and stage hygiene to ensure forecast accuracy and consistency.
• Develop and maintain detailed process documentation and SOPs for key workflows.
• Educate sales teams on policies, territory definitions, and system usage.
• Drive adherence to internal rules of engagement (ROE), escalating violations and supporting remediation.
• Partner with GTM Systems on enhancements to Salesforce and connected tools.
• Lead and support cross-functional projects.

Requirements

• Proven experience in Sales Operations or a similar analytical role.
• Strong strategic thinking and process execution skills.
• Passion for data-driven enablement and improving operational efficiency.
• Experience with CRM systems, particularly Salesforce, for territory and pipeline management.
• Ability to develop and maintain process documentation and enforce policies.
• Excellent communication and collaboration skills to partner with sales teams and leadership.

Location & Work Arrangement

• This is a remote position based in India.