Senior Backend Engineer - Grafana App Platform

About the Role

Join Grafana Labs, an open-source powerhouse, to play a critical role in evolving Grafana's core architecture into a fully multi-tenant, scalable observability app platform.

Responsibilities

• Code new features and iteratively enhance the operational experience of developed systems based on production insights.
• Author, contribute to, and review detailed design documents.
• Actively participate in shaping the product roadmap.
• Mentor and support team members while collaborating across organizational teams.
• Own the customer experience by participating in weekday and weekend on-call rotations.

Requirements

• Strong coding skills and proven operational experience, including responsibility for the software you build.
• Experience working on large-scale SaaS platforms, handling distributed systems challenges like scalability, multi-tenancy, data isolation, and high availability (HA).
• Excellent written and verbal communication skills, capable of expressing complex ideas clearly and choosing the right communication mode.
• Willingness to work cross-functionally, ensuring alignment with other squads and stakeholders through transparent planning.
• Pragmatic approach, prioritizing progress over perfection and demonstrating comfort handling ambiguity.
• Familiarity with Golang is required, or a strong excitement and willingness to learn the language quickly.

About the Role Impact

This role is central to transforming Grafana into a robust app platform where OSS and proprietary applications can deeply integrate with dashboards, alerts, and telemetry, requiring careful planning and safe rollout of architectural changes across a massive user base.