Senior Director, Global Sales Engineering

About the Role

We are seeking an experienced and visionary Senior Director to lead our global Sales Engineering team, driving our go-to-market strategy and ensuring exceptional technical pre-sales support for our customers across the United States and Canada. This is a full-time opportunity to build and scale a high-performing team that directly impacts revenue growth and customer success.

Responsibilities

• Lead, mentor, and grow a global team of Sales Engineers, fostering a culture of technical excellence and continuous improvement.
• Develop and execute the global Sales Engineering go-to-market strategy, aligning with overall sales and business objectives.
• Partner closely with sales, product, and marketing teams to ensure seamless pre-sales processes and effective product demonstrations.
• Drive technical pre-sales support for complex enterprise deals, ensuring our solutions address customer challenges and deliver clear value.
• Establish and monitor key performance indicators (KPIs) for the Sales Engineering team, optimizing for efficiency and impact.
• Contribute to the development of sales enablement materials, technical presentations, and solution architectures.

Requirements

• 10+ years of progressive experience in Sales Engineering, with at least 5 years in a leadership role managing global or large regional teams.
• Proven track record of building, scaling, and optimizing high-performing Sales Engineering organizations.
• Deep understanding of enterprise software sales cycles, go-to-market strategies, and customer success principles.
• Strong technical acumen with the ability to understand complex solutions and articulate their value to both technical and non-technical audiences.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience working in a fast-paced, dynamic SaaS environment.
• Ability to travel as required to support global teams and customer engagements.

Nice-to-Haves

• Experience in the cybersecurity, identity management, or password management space.
• Familiarity with various sales methodologies and CRM systems.

Role Impact

This critical leadership position will shape the future of our global pre-sales organization, directly influencing our ability to attract and retain enterprise customers. You will empower our sales teams with world-class technical support and play a pivotal role in achieving our ambitious growth targets.