Senior Infrastructure Engineer - Observability

About the Role

Join Aircall as a Senior Infrastructure Engineer specializing in Observability to evolve our monitoring, alerting, and observability stack. This is an exciting opportunity to ensure our systems are transparent, measurable, and continuously improving in reliability and performance, directly impacting engineering teams' visibility and efficiency.

Responsibilities

• Own and continuously evolve Aircall’s monitoring, alerting, and observability infrastructure.
• Collaborate cross-functionally with backend, frontend, and infrastructure teams to enhance system transparency and measurability.
• Drive the adoption of observability-as-code principles and best practices for metric design.
• Empower engineering teams by providing meaningful visibility into their systems and applications.

Requirements

• Proven experience in designing, implementing, and maintaining robust monitoring, alerting, and observability solutions.
• Strong understanding and practical experience with observability-as-code methodologies.
• Expertise in metric design and data visualization for complex distributed systems.
• Ability to work effectively in a cross-functional environment, influencing and collaborating with various engineering teams.
• Passion for improving system reliability and performance through comprehensive observability.