Senior Infrastructure Engineer - Observability

About the Role

Join Aircall as a Senior Infrastructure Engineer specializing in Observability. In this critical role, you will own and evolve our monitoring, alerting, and observability stack, ensuring our systems are transparent, measurable, and continuously improving in reliability and performance.

Responsibilities

• Own, design, and evolve Aircall’s comprehensive monitoring, alerting, and observability stack.
• Collaborate cross-functionally with backend, frontend, and infrastructure teams to integrate observability best practices.
• Drive the adoption of observability-as-code principles and effective metric design across engineering teams.
• Empower engineering teams by providing meaningful visibility into system health, performance, and behavior.
• Continuously improve system reliability and performance through proactive observability enhancements.

Requirements

• Proven experience in designing, implementing, and managing robust observability solutions.
• Strong passion for observability-as-code, metric design, and data-driven system insights.
• Ability to work effectively in a cross-functional environment, influencing and guiding teams on observability best practices.
• Strong problem-solving skills and a proactive approach to system reliability.

About Aircall's Engineering Culture

At Aircall, you'll join an ambitious, profitable, and product-driven company where impact is visible, decisions are fast, and growth is real. We foster a fast-learning, entrepreneurial environment with a strong team spirit, valuing customer obsession, continuous learning, and delivering extraordinary outcomes.