Senior Software Engineer, Backend

About the Role

Join our Comms Platform team as a Senior Backend Software Engineer to build and maintain critical services for transactional customer communications via email, SMS, and push notifications. This remote role in Poland is pivotal in driving re-architecture, high availability, and internationalization efforts to ensure timely and high-quality customer interactions.

Responsibilities

• Own and deliver quarterly goals for your team, guiding engineers through ambiguity to solve complex problems and ensuring team support.
• Collaborate with product management, design, and analytics throughout the product development lifecycle, participating in ideation, articulating technical constraints, and partnering on strategic decisions.
• Proactively identify and advocate for project, process, technology, or business issues, leading efforts to resolve them.
• Support the operations and availability of your team’s services by creating and monitoring metrics.

About the Team

The Comms Platform team is responsible for managing critical services that ensure seamless and high-quality transactional communication send-outs to our customers via email, SMS, and push notifications. We are currently focused on high-priority initiatives including re-architecture, platform modernization, high availability, and internationalization, all vital for the organization's growth and competitiveness.