Senior Software Engineer Backend/AI
AircallAbout the Role
Join our innovative team as a Senior Backend & AI Engineer to design, develop, deploy, and operate business-critical AI features that add significant customer value to our voice platform. This is a pivotal role for an experienced engineer passionate about leveraging AI to drive product innovation and elevate engineering excellence.
Responsibilities
- Design, develop, deploy, and operate business-critical AI features that enhance customer value on our voice platform.
- Evangelize and implement best practices within your team and across the entire engineering department.
- Mentor team members and actively contribute to improving quality, excellence, and agility in our delivery processes.
- Build added value and resilient services using a variety of backend stacks, always hosted on AWS.
Requirements
- Must have previous experience implementing AI features.
- Strong background in backend software engineering.
- Proficiency with various backend stacks.
- Experience with AWS for hosting and deployment.
- Ability to work remotely from Portugal or France.
Role Impact
You will be at the forefront of integrating AI into our core offerings, directly influencing customer experience and driving measurable success. Your contributions will shape our engineering culture through mentorship and the promotion of best practices.
About Aircall
View companyAircall is a cloud-based customer communication and intelligence platform providing an integrated phone system with AI-powered insights, automation, and integrations for sales and support teams.