Senior Solutions Engineer

About the Role

As a Senior Solutions Engineer, you will be a pivotal customer-facing product expert, driving Grafana Labs' global growth by ensuring the success and satisfaction of our customers. This remote role in the UK offers an exciting opportunity to leverage your technical expertise to empower users and support sales initiatives.

Responsibilities

• Educate potential and existing customers on Grafana Labs products and observability solutions.
• Share technical and product expertise through engaging demos, hands-on enablement sessions, and presentations.
• Conduct thorough technical evaluations to address customer needs and challenges.
• Maintain ongoing technical interaction and build strong relationships with customers.
• Collaborate closely with the Sales team to qualify opportunities and contribute to closing deals.

Requirements

Specific requirements for this role were not detailed in the provided job description excerpt. Typically, a Senior Solutions Engineer would possess a strong technical background, excellent communication skills, and experience in a customer-facing pre-sales or technical consulting role, often with expertise in observability, monitoring, or related cloud technologies.