Site Reliability Engineer

About the Role

Join Zapier as a Cloud Engineer to help drive automation, performance, and reliability across our growing cloud infrastructure, enabling millions of businesses to scale with automation and AI.

Responsibilities

• Design and deploy AWS infrastructure using infrastructure as code tools like Terraform and Helm.
• Contribute to the management and governance of our Kubernetes clusters (EKS) and serverless functions (Lambda).
• Evaluate new tools and recommend technologies to improve our infrastructure.
• Partner with teams to solve infrastructure and design problems, ensuring scalable solutions.
• Build services to integrate systems, process high-traffic workloads, and perform critical migrations.
• Apply site reliability engineering principles to improve application reliability and develop internal tools.

Requirements

• At least 2 years of experience in cloud engineering, systems administration, or a related field (targeting 2-5 years).
• Experience with cloud platforms such as AWS, GCP, or Azure.
• Understanding of infrastructure as code tools, reliability, and observability best practices.
• Proficient in at least one programming language such as Python, Go, or similar, with experience in automation.
• Enjoy solving complex systems challenges and improving performance and reliability.
• Effective communicator, capable of documenting processes and sharing knowledge.
• Thrive in a collaborative, remote work environment.

Nice-to-Haves

• Experience using AI tooling for work or personal use, or a willingness to learn and apply AI quickly.