Staff Site Reliability Engineer

About the Role

This Staff Site Reliability Engineer role is a pivotal opportunity to leverage your deep observability expertise and leadership to strengthen Zapier's incident response, service ownership, and overall reliability posture, ensuring a frictionless foundation for engineers.

Responsibilities

• Lead company-wide initiatives to improve reliability and operational excellence.
• Drive advancements in incident response, service ownership, and observability practices.
• Apply deep observability expertise to design and implement robust monitoring and alerting solutions.
• Collaborate with engineering teams to foster a culture of reliability and operational best practices.

Requirements

• Proven track record of leading significant company-wide change initiatives.
• Deep expertise in observability principles, tools, and practices.
• Extensive experience in Site Reliability Engineering, focusing on incident response and service ownership.
• Ability to provide a reliable, frictionless foundation for software development and operations.