Support Engineer
Modal LabsLocation🌍Worldwide
Job Type💼Full‑time
Posted📅17 days ago
Customer Supportsupport-engineertechnical-supportpythonaicustomer-experienceremote
About the Role
Join Modal as a Support Engineer and be the primary voice for our rapidly growing customer base. In this full-time, remote role, you will provide exceptional technical support to developers building the next generation of AI applications, with flexibility to work from New York, London, San Francisco, or Stockholm.
Responsibilities
- Respond to customer inquiries via email, chat, and support tickets in a timely and helpful manner
- Troubleshoot technical issues related to Modal's platform, Python environments, and deployment workflows
About Modal Labs
View companyModal Labs provides a serverless cloud platform for data, AI, and machine learning. It enables developers to deploy and scale compute-intensive workloads without managing infrastructure, streamlining the development and deployment of advanced applications.
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