Technical Program Manager, PMO

About the Role

Join our Research and Development (R&D) organization as a Technical Program Manager, where you will lead and contribute to critical cross-functional initiatives within GitLab's Engineering division. This exciting role involves driving strategic programs from inception to delivery, significantly impacting how we develop and deploy our AI-powered DevSecOps Platform.

Responsibilities

• Lead 1-3 strategic technical programs across multiple engineering teams and product stages simultaneously.
• Partner with key stakeholders to align on goals, timelines, and delivery milestones.
• Own end-to-end program planning and execution, from initial scoping through delivery and retrospectives.
• Drive asynchronous communication using GitLab issues, epics, and handbook documentation to coordinate work across global time zones.
• Identify and resolve blockers that prevent teams from making progress, escalating when necessary.
• Facilitate working group meetings and async discussions to drive decision-making and maintain momentum.
• Track program health using metrics, dashboards, and status updates to provide visibility to stakeholders.
• Contribute to building TPM best practices by documenting processes in the handbook and improving how R&D programs run.
• Embody GitLab's CREDIT values (Collaboration, Results, Efficiency, Diversity/Inclusion, Iteration, Transparency) in all your work.

Requirements

• 2-4 years experience in technical program management, project management, software engineering, or related technical roles.
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies, including how engineering teams operate.
• Excellent written communication skills for asynchronous collaboration in a handbook-first environment.
• Ability to work independently and self-direct in a fully remote setting with minimal supervision.
• Problem-solving mindset with the ability to navigate ambiguity and find creative solutions.
• Eagerness to learn and iterate quickly, adapting your approach based on feedback.
• Previous experience working remotely in a distributed organization.
• Experience coordinating programs across multiple teams or departments.

Nice-to-Haves

• Familiarity with DevOps tools, CI/CD pipelines, or GitLab's platform.